Privacy Policy

Ben’s Waste Management (“we”, “our”, or “us”) is committed to protecting the privacy of our customers, website visitors, and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.benswastemanagement.com.au] interact with us through our services and business operations.

1. Information We Collect

Website Access Data

When you browse our Site, our Internet Service Provider logs the following data for statistical and analytical purposes:

• Your server address
  
• Your top-level domain (e.g. .com, .gov, .au)
  
• Date and time of your visit
  
• Pages accessed and documents downloaded
  
• Previous website visited
  
• Type of browser used
  

Personal Identification Information

We may collect personal information from users and stakeholders in various ways, including when they:

• Visit our premises or website
  
• Submit enquiries, quotes, or pricing
  
• Register or fill out forms on our Site
  
  
• Participate in surveys, promotions, or other activities
  

This may include (but is not limited to): name, email, mailing address, phone number, business title, credit or financial information. You may choose to visit our Site anonymously, but opting not to provide personal information may limit access to certain features or services.

Non-Personal Information

We may collect non-personal identification information such as:

• Business name or description
  
• Product/service offerings
  
• Quality, safety, and compliance statistics
  
• Device details (e.g., browser type, operating system, service provider)
  

2. Use of Cookies

Our Site may use “cookies” to enhance the browsing experience. Cookies help us store information for record-keeping and functionality. You can choose to disable cookies in your browser settings, but doing so may affect the proper functioning of the Site.

3. How We Use Your Information

Ben’s Waste Management may use collected data to:

• Enhance customer service
  
• Personalise user experience
  
• Improve our Site and business services
  
• Process payments and deliver requested services
  
• Respond to enquiries or support requests
  
• Verify business credentials or prequalification for tenders/projects
  
• Run surveys, promotions, or campaigns
  
• Send periodic emails related to your service or interests
  

Users may opt-in to receive promotional emails. Each email will include an unsubscribe link to opt out at any time.

We only collect personal information when it is necessary and relevant to our functions under the Privacy Act 1988 (Cth), Freedom of Information Act 1982, or Australian Information Commissioner Act 2010.

4. Google AdWords Remarketing

We may use Google AdWords Remarketing to show targeted ads based on your visit to our Site. This involves placing a cookie on your browser. This cookie does not identify you or give access to your computer. You can opt out via Google Ads Preferences Manager.

5. Protecting Your Information

We implement suitable physical, electronic, and managerial procedures to protect your personal data. Information transmitted between users, our systems, and our Site is protected using SSL encryption and digital security protocols.

6. Sharing Your Information

We do not sell, trade, or rent your personal or confidential business information. We may share general demographic data (non-personal) with partners or service providers to support business functions such as newsletters, surveys, or campaigns — but only with your prior permission.

7. Links to Third-Party Sites

Our Site may contain links to third-party websites. These sites have separate privacy policies, and we are not responsible for their practices. We recommend reviewing their policies before sharing any personal data.

8. Updates to This Privacy Policy

Ben’s Waste Management may update this policy from time to time. Changes will be reflected by revising the “Effective Date” above. We encourage users to regularly review this page to stay informed about how we protect your information.

9. Your Acceptance of This Policy

By using our Site, you accept this Privacy Policy. If you do not agree, please refrain from using the Site. Continued use after any updates implies your acceptance of those changes.